100,000 Sony Batteries Recall

There was a big recall announcement by the major notebook vendors from HP, DELL, Fujitsu and etc 2 years back. We thought the battery exploited issues had been fixed now, but yet it does not actually. Recent announcement 2 days back, Sony is recalled another 100,000 batteries again which also due to the similar technology issue with what happened 2 years back.

As a consumer, I sincerely said that this should not happen for 2nd time as most of the brand which is impacted now is consider all the top brand in the market that the consumer had been confident to. With the 2nd round of recall now, I am just sad to see that the cost cutting always screw up the technology reliabilities and safety. Are they supposed to put the consumer on the risk while they would try to archive the costs lower exercise they need? The answer is a balance required in the middle.

I believe the problem batteries should not be settled with only replacement and the manufactured and selling company should require to compensate to the consumer who spend their money on the products which could had been risk to their safety. Again as I said, I hate to see this happen as it does show the lack of professionalism and safety consideration when the producer trying to sell their products to the consumer. Just similar to the poison milk issues recently happen in China. I do not see there is any different in both cases.

All eyes on HP-EDS services integration plan

As EDS been acquired by HP months back, all the IT folks, All eyes on HP-EDS services integration plan. HP recently announce it will lay off 26,900 staffs worldwide to provide integration of the technology consulting & services group to be run on EDS which is the No 2 ranking in IT outsourcing market.

The integration will be success or not, will still be a long way to go. As the culture and working style is the most important part to make these both giant to be success integrated. Many of you may know the way EDS and HP are dealing in term of products, services as well as customer experience, is really a big gap within each others. EDS are not bias to specify products which serve the customer with flexible products. If HP does push hard on their own products with the outsource service, they might make the thing worst after the emerging. Not very customer will go with HP. IBM and EDS is the best example to show their success in Service market for IT. they provide various of products with different brand to satisfy the customer need. HP should re-think whether they should push hard on their self brand with the outsource and services program.